Shipping policy

Dispatch Times

We aim to dispatch all orders within 3 working days of purchase.

Address labels are printed automatically via our Royal Mail portal. It is the buyers responsibility to check they have provided the correct address. If the package is returned because of an incorrect or incomplete address, the buyers will need to repay postage costs.

Receipts will not included within packages. 

UK Orders

UK orders will be shipped with Royal Mail Tracked 48 service. 

This service aims to deliver items within 2-3 working days and is tracked to delivery point for peace of mind. 

European customers - VAT, DUTY & CUSTOM FEES

Some orders to European countries will now incur VAT charge and orders over €150 will incur Duty charges. As such, depending on the destination country's VAT rules, you may be asked to pay this charge on receipt of goods. 

International Orders

International orders will be shipped with Royal Mail International Tracked delivery. This service aims to deliver items within 7-21 working days and is tracked to delivery point for peace of mind. Please note that delivery times will be reliant on the mail handler in destination countries and therefore can vary greatly due to different processes and custom checks.

If your parcel doesn't arrive on time or is missing, please get in touch and we will make every effort to track it down. This is pretty rare but delays can occur during busy periods e.g. Christmas. 

info@fedbyfarmers.co.uk